Advanced Customer Services

Based in Troy, Michigan, Advanced Customer Services delivers outsourced customer support and contact…Based in Troy, Michigan, Advanced Customer Services delivers outsourced customer support and contact center operations tailored for companies across the Midwest and beyond. The small, experienced team (11–20 employees) leverages decades of experience since 1982 to handle multichannel interactions—phone, email, live chat, web forms and mail—plus inbound and outbound campaigns. Operating as a 3PL, they offer room-temperature storage and a bonded warehouse to support returns, held inventory and customs-controlled stock. Flexible service agreements and close client communication make them a practical partner for businesses seeking combined customer-facing support and inventory control.